Customer Testimonials
In December 2019 I purchased my first 2020 Lexus 300 NX. I was so impressed with the sales and service, I decided to buy a 2026 350 NX hybrid again from Price Leblanc and used Cliff Settoon for both transactions. Working with Cliff is always a pleasure!!
We’d like to acknowledge the professionalism with which the salesperson Eric Smith received us and handled our inquiries regarding Lexus vehicles. We were impressed with the dealership’s professionalism as well.
Over the last 30 years I’ve purchased 4 Lexus from Price Leblanc. The previous and the most recent from Cliff. Very professional and personable. Made the buying process easy. I highly recommend him.
David made this car purchase the simplest process of all my car buying experience. He was extremely organized and responsive. Will be recommending him to anyone who asks
I had a wonderful experience with Chadrick Jackson at Price LeBlanc Lexus. He was professional, knowledgeable, and made the entire process smooth and stress-free. Highly recommend!
I purchased my Lexus RX350 on October 18, 2025. My salesperson was Abby Gallo. She made my car buying experience very pleasant. She asked what I was looking for and went out of her way to meet my needs. She made sure I understood everything on the car and answered all my questions. She made car buying experience less stressful.
Awful Service.... I have a 2010 Lexus RX350 "I LOVE MY CAR" 133,000 miles. The air conditioner broke $2,700. When they replaced the air conditioner they did not punch a hole for the AC Water drain, and the water was dripping on the driver side of my car, I'm talking SOAKING WET. I didn't notice it because I drive with my shoes on. They broke my stereo and phone charger. The fix they said was PURCHASE a new one. When I press change disc it changes radio station. THEY WILL NOT MAKE THEIR WORK GOOD. I'm buying a ... Read More DealerRater - Sep 17, 2025
Abby was as good a sales person as we could have asked for. Knowledgeable, efficient and spent a lot of time with us on her day off. A real dedicated person. Price LeBlanc has a keeper here!
David Waters is very knowledgeable about the different trim levels of the RX. The entire team is courteous and professional. David even came in on his day off to deliver our vehicle.
Kim stepped in to facilitate the purchase of my new *amazing* GX when another sales consultant dropped the ball. She is a pure delight to work with. She kept me posted of the status of my place on the wait list at all times - even contacting me on her days and weekends off. She got me exactly what I wanted in my vehicle. Not to mention, she came in on her vacation time off the day I picked up my GX. This is the 2nd vehicle I’ve purchased from Price Leblanc and both have been fantastic experiences!
This dealership has the most professional and nicest employees. They answer all of my questions as well as explain what I don’t understand. I would recommend them.
The epitome of great customer service, all while making you feel right at home! Love love love love love love love love the Lexus team!
The team at Price LeBlanc are wonderful. They were even happy to help entertain my 3 year old during our visits to the dealership. I am so grateful for not only the expertise, but also the overall welcoming experience I had purchasing my new car. Thank you, Mr Chad, for all of your help! I love my new TX!
Don’t care if you’re a repeat customer for sure. Lied about stuff. They know u can’t get the gx550 anywhere else so they try lying about rates and about what they can give on trade. Bad experience
Process was very seamless. Only complaint is that they did not detail the vehicle prior to passing it off (crumbs, dust and drips/splashes on dash, screens and center console still present after they "detailed it"). It was 430p when I picked it up, so I just let it be.
My experience at Price Leblanc was wonderful! David Waters is kind, patient and and very knowledgeable. I will refer family and friends in the future.
I brought my car for service 2 times and both times I was very disappointed. The first time I was almost stranded on the highway because the tire sensor that was supposed to be repaired wasn’t and the tire was deflating rapidly while I was on the way home to Lafayette. The second time, before I could leave the parking lot, all of the sensor lights lit up on the dash board, which was the reason my car was towed to the shop. I think you all need to monitor the work of the technician, perhaps getting paid and not ... Read More DealerRater - May 12, 2025
Professionalism Clear understanding of the repair Respectful and a genuine concern for my needs Great Job
Excellent customer service and friendly. I’m a loyal customer because of my of the excellent service I received over the years.
Kim Colvin is the BEST salesperson. The Price LeBlanc experience was amazing and I have recommended Kim to my friends who are in the market for a Lexus.
I will never purchase a vehicle from anywhere else, ever again! Simply Phenomenal and the service is beyond words. Kim was the best salesperson ever and listened to every concern I had and all were addressed accordingly. I have told everyone I know, about the professionalism of this dealership. I am beyond blessed to have been able to purchase my vehicle here.
Staff was friendly and helpful. And the service was excellent and performed exceptionally well. Thank you
Sarah was excellent and was always available to answer my questions and provide me updates on my vehicle.
Bought a used Mercedes' 2022, reported certified but not, found out few days later that the breaks and suspension were bad , the small wheels cover were stolen
Charity is professional and amazing with me. Everything was handled that i needed. thank you
Caleb is a very nice and personable salesman. He knows his cars very well and was able to help me with good basic knowledge of my new Lexus. Aftermarket add-ons need to be clearly disclosed and offered prior to installing.
Awesome job finding a new car for me. Cliff did an awesome job. Highly recommend him.
I was greeted quickly and friendly at check-in. Jonathan was efficient and professional in going over my vehicle’s needs. Service was timely.
Byron went to so much trouble by ordering mats for my car. He put them in for me, even though I knew he was very busy. They treat me like I’m their only customer.
My experience at Price LeBlanc was absolutely fantastic once again! I had the pleasure of working with Byron George, an incredibly knowledgeable and patient professional who previously helped us lease an SUV. When the lease was due, I decided to take the plunge and purchase a new SUV, opting for a larger model than my previously leased GX.
Initially, I had my heart set on a Lexus, but due to limited inventory during the pandemic, I couldn't secure another one. I truly missed that smooth, confident ride and the luxury that Lexus embodies! Four years after COVID-19, I was ... Read More DealerRater - May 8, 2025
I have always had a wonderful experience at Price LeBlanc. I have owned 38 vehicles and this dealership has been the best. Always a classy experience and customer oriented.
Was very happy with David who was very knowledgeable in the cars and finance. He knew exactly what I was looking for, and found it. Brandon explained everything in detail and answered all my concerns on financing and warranty. As always, Lexus has superior employees.
The service is always quick and efficient. This time I had a little longer wait but not too bad. The only thing that has bothered me is the gas/oil/petroleum smell in my car. It has lingered several days.
They were very accommodating and helpful. Made sure I understood this process. Just being kind and patient is very important to me
Greatly appreciate the dealership rushing to get my vehicle ready quickly. And appreciate the delivery to New Orleans.
Caleb was top notch. Definitely recommend him and the company to anyone wanting a great experience
Service was well done and Sandy was wonderful to work with dealing with the service needed.
Service experience was excellent. My service was completed very timely and I was kept informed of progress along the way.
My service manager, Jonathan Chouest, is the best and I am very pleased with the level of care and service I receive whenever I take my car in for service. he is very thorough and works with me for the best service to suit my needs.
Service is always amazing! Sandy Walters is amazing and always takes care of helping me get my vehicle taken care of.
I did an in and out on my past lease and it's been over two months and I still have not received the excess funds from the price I sold the vehicle for vs the residual value.
Good service. The job was performed in a timely manner. The staff is polite and friendly.
Loved the experience at price Leblanc Lexus. Scott Band….BEST SALESMAN EVER!!! Happy to be a part of the Lexus family.
I appreciate everybody service that was extended to me and my wife. We had no problems. We were treated very nice by everyone. I will gladly recommend all my friends to do business at Price Lablanc.
Very impressed with the dealership. Very inviting and upscale. Deal was to the point, fast and easy
I had a amazing time at Price Lablanc. My salesman Byron George was very patient and knowledgeable about the entire process. I will gladly recommend other to shop at Price Lablanc.
Excellent Service as always. I was promptly scheduled for services & minimal wait when I arrived to pick up vehicle.
Great service. I always have a good experience. Thanks Price LeBlanc for taking care of me.
We had an excellent buying experience. Chad was very knowledgeable and helpful. His presentation was great and he helped us find the perfect car at Price Leblanc Lexus. Melvin did an excellent job of finalizing the deal. The service department is a pleasure to work with and we know we can depend on their expertise. Thank you Chad and Melvin!!!!
I had an absolute pleasurable experience! I was treated with such respect and felt so very welcomed ❤️❤️❤️❤️. Jeff Young, Brandon Brown and I can’t leave out my sell Mr. Wendell Pearson ! May God continue to bless ALL of you 🙏🏾🙏🏾🙏🏾
Went in for my first paid service on my new TX, all went well. No upsells. I had thought originally I was doing an oil change at 15,000. Not time yet. Recd tire rotation, car alignment seemed a little premature for a car so new. I trust lexus, but I'm not going to be as vulnerable as I was with my gx and get all the fluff if I don't really have to have it. Got to watch the money in this crazy economy.
I have purchased numerous vehicles in my lifetime but Caleb Callahan has to be the most knowledgeable, caring and considerate salesman I have ever dealt with. Not only was he extremely helpful during the purchase process, but continues to assist two years later whenever I need information.
Prompt service,concerned with customer satisfaction. Love the amenities ( coffee, snacks, and pastries comfortable waiting area
It was excellent as usual. Thanks . Can't remember names, but they were all 5 star
Scott , my salesman was amazing as was all members of this team! From the test drive to the final paper work , the purchase was made with ease. I even called Scott on my trip to the beach with questions about my new car. He answered quickly and efficiently. I will refer any friend looking g for a new vehicle to Scott!
Sales rep Josh N gave great service . I was very satisfied he helped me get my car fixed .
The add all of these options that they require you to purchase which raises your price!
Kim kept in touch throughout the entire process and made purchasing our new vehicle painless. She also has kept in touch afterwards for vehicle accessories and to make sure that we are getting what we need from all the different departments. It has been a really good experience.
Had to upgrade our car since had two new additions to my family. Abby made the search for a car super easy and quick to find one that gave us plenty of space and in price range that we loved. If ever need another car would definitely go back to see her for help again. Wonderful experience and great sales lady!
David was a pleasure to deal with...very responsive...he got me in and out and was very professional. The dealership is top notch and well kept...we plan to do business again in the future! TB
Trey our salesperson was very knowledgeable , courteous , and professional. The dealership was also extremely friendly and professional.
Great service from the moment you drop off your vehicle where you are courteously and efficiently greeted to the end of the transaction when your vehicle is delivered back to you. I’m completely satisfied with everything.
I wanted to take a moment to express my appreciation for the outstanding service I’ve received from Josh, my service writer. Despite experiencing some concerns with my new SUV that are out of the ordinary, Josh has gone above and beyond to assist me. He consistently provides clear explanations, professional guidance, and prompt follow-through—making a potentially stressful situation much easier to manage.
Hands down, Josh has exceeded my expectations.
I’d also like to acknowledge your entire team who greets guests upon arrival—they’re always friendly, welcoming, and helpful. It’s clear that customer service is a ... Read More DealerRater - Apr 30, 2025
Scott , my sales was terrific as was the entire team at Lexus. I am driving my dream car!
Ronnie from Toyota next was my sales person and he helped a bunch. Awesome job.
Great communication from Dustin and dealer. Handled long distance transaction and time zone issues with no problem
We received professional and attentive service when coming in to take of our vehicle. Thanks to Price LeBlance
Immaculate facility. Everyone is pleasant and accommodating. Nice loaners. I’ll definitely be taking my Lexus back there in the future.
Always a pleasant experience & excellent service! My girl Sandy Waters is the best! Oh & also David Waters my salesman! Kudos ❤️❤️❤️
I love my car! I finding the service to have been down graded. I was not happy with the wait time(I had an appointment). I was not happy with my service advisor. I didn't find her to be friendly at all. I was so perturb with my wait time, that I immediately thought my next car would be somewhere else. My experience with the tech that took my car was good.
Kim C did the impossible and found exactly what I wanted and delivered as promised!
Missy was amazing as always! I'm certainly going to miss her, when she moves. She has always provided me with a loaner, so I can still see my patients, while my car is being serviced. She's very thorough and honest about what my vehicle needs each time.
It was great except they would not budge on the price at all. Being a used car I figured they would . They did for my friend. Brandon was great help though very good person
Abby was wonderful. Thank you I love my new TX Lexus SUV. I would recommend this dealership to anyone.Thanks Abby.
Very professional just did not like the service writer suggesting recommended maintenance when I had that same service 2 or 3 service visits before, especially when I only requested oil change and wiper blades.
The Service Team makes everything so easy and enjoyable! They are friendly and do not keep you waiting unnecessarily. They give a finish time at the beginning and your car is done on time! Great environment and wonderful customer service!
Very efficient, friendly and easy explanation of issues. Able to handle need for delivery of car
Great experience. Will certainly recommend to others. Byron was top notch and so was Jasmine.
Jeff made the process flawless and enjoyable. We loved the whole experience. We’ll be back.
Would recommend this dealership- they offer excellent service and they keep you informed every step of the way.
Everyone was very pleasant and helpful. Jenifer took plenty of time to explain the features of my new vehicle before I drove it off.
I was very satisfied with Byron George and his care for us. He was so knowledgeable and helpful and it made our experience at your dealership exceptional! He had everything ready for us and it went like clockwork all on his day off. Thanks and we would recommend to all our friends!
Once I made the decision on the car I wanted, I began emailing 5 Lexus dealerships. Kim Colvin rose to the top of my radar by answering the questions I asked with honesty and transparency. I also received communication from other Price LeBlanc leadership providing requested information. The other Lexus dealerships quickly faded into the background. Kim has excellent people skills and knows how to read clients. I do not respond to the old high pressure sale techniques. Once Kim found a car match for me, my husband and I drove from Slidell to Baton Rouge to test drive an RX 350 ... Read More DealerRater - Apr 24, 2025
All repairs done under warranty while giving me a fabtastic loaner while the work was being completed.
Friendly and professional atmosphere with exceptionally qualified staff. Top notch dealership providing outstanding cars and service.
The process of the sale was the most time efficient experience I've ever been through.
Byron met me outside once I drove up to the dealership and greeted me upon getting out of my vehicle.
Each employe were very Knowledgeable and gave to us good understanding on the automobile we have bought..
Josh Marchan made an appointment for My RX Lexus, and had tires ordered. Service was great!
David Waters provided great service. Was always very responsive, knowledgeable and helpful. I would purchase from him again.
Excellent!!! Very professional and very thorough!!! Will recommend to friends and family!!! In and out quickly!!!
My salesman, Caleb Callehan was very professional and attentive to my likes. The communication was fast and easy and responsive to all my emails and calls. I loved that all my paperwork was ready when I got there so that we did not spend a a lot of time there. I would definitely recommend Price Leblanc to family and friends
Starting with the sales associate to financial and ending with technology support the service was extremely impeccable! Thank you for my brand new Lexus TX 350!
I am happy with the service and the service manager. The job was done right although took longer than expected.
Kim worked hard to find our perfect SUV. The process was clear and easy. The financing process was easy and transparent. I feel happy about the entire experience.
It started off pretty bad when my new LEXUS was damaged after the sale when the car was wrecked coming out of the car . My salesman Trey was so apologetic and he provided me a loaner. He has been a complete GENTLEMAN throughout this process and he found the same car and brought it to me at PRICE’S. The ordeal was about 2 weeks.
Price Leblanc Lexus is a top-notch dealership with amazing customer service. I recently. Purchased a Lexus ES and I could not br happier with my purchase. My sales consultant was very knowledgeable and patient. He helped to make the entire process stress free. I highly recommend Price Leblanc Lexus if you are looking for that perfect Luxury car.
While I really like Lexus vehicles, I would not recommend ANY of the seven Lexus dealerships from which I have purchased vehicles over the opast 20-years, including Price LeBlanc Lexus. For a luxury brand, the purchase experience is consistently underhanded and shady.
-- Certain "Factory Installed Options" are shoved down your throat. It is 100% disingenuous to label them as "options" when they are MANDATORY -- absolutely no way to "opt" out
-- Similarly, "Port Installed Options" are NOT "options" at all when they are forced on a buyer. Although these ... Read More DealerRater - Apr 19, 2025
Great customer service! Everyone was very helpful and knowledgeable. We have been a customer since 2007.
It was a quick and painless process. Everyone was professional and didn’t waste my time.